Every workspace has its own plan and billing. Only workspace admins can manage it; other members see the credit balance under Settings → Billing.
Plans
Prices are per seat per month, in euros, excluding VAT.
| Plan | Paid annually | Paid monthly | Seats | Credits per seat per month |
|---|---|---|---|---|
| Starter | €99 | €119 | Up to 3 | 500 |
| Team | €179 | €199 | Up to 15 | 1,500 |
| Enterprise | Custom | Custom | Unlimited | 5,000 |
Credits are pooled: a Team plan with 4 seats gives the workspace 6,000 credits a month. See Credits and usage.
For Enterprise, contact us.
Choose or change a plan
- Go to Settings → Billing
- Click Choose a plan, or Adjust plan if you already have one
- Pick Starter or Team, Monthly or Annual billing, and the number of Seats
- Add a discount code if you have one, and click Apply
- Click Continue to payment, or Confirm change for an existing plan
Before your first purchase, add your business name and address under Billing address. You need at least as many seats as you have members and pending invitations.
Changes take effect immediately. Your chats, projects and settings carry over.
Payment details
Under Settings → Billing:
- Payment methods: Add card, choose the default with Set default, or Remove one
- Billing address
- Business & tax information: your legal business name and VAT or tax ID
- Invoices: every invoice, with a PDF to download
Buy credits
On a paid plan you can top up credits at €15 per 100 credits, from 100 up to 10,000 at a time. Bought credits never expire and are used after the monthly credits.
Auto-refill buys credits automatically when your balance drops below an amount you choose. It uses your default card; if a payment fails, auto-refill switches off.
If a payment fails
The Billing page shows what’s needed, with a button to fix it: Complete payment, Retry payment, Pay invoice or Update payment method. Until it’s paid, the workspace can’t start new work.
Cancel
Click Cancel subscription at the bottom of Settings → Billing. Your plan stays active until the end of the period you’ve paid for; you can Resume subscription before then.
After that, the workspace keeps its data but can’t start new work, and its monthly credits stop. Choose a plan again to continue.
Questions about billing?
Email support@sourcegeek.com.